Last updated: January 1, 2025 • We take your privacy seriously
QuickFixx24 is a vehicle booking and home services business based in Chittagong, Bangladesh. We operate 24/7 and serve customers across Chittagong city and surrounding areas. We are committed to protecting the privacy of all persons who interact with us.
Our contact address is: CU 1no Gate, Chittagong 4330, Bangladesh. Phone: +880 1805-455811
We collect only the information necessary to provide our services. This may include:
We collect information through the following channels:
Your personal data is used exclusively for the following purposes:
We do not use your data for unsolicited marketing without your consent, and we never sell your data to third parties.
When you pay via bKash or Nagad, we only record your transaction reference number and the amount paid for accounting purposes. We do not store your mobile banking account credentials, PIN, or OTP under any circumstances.
Payment records are retained for 5 years as required by Bangladeshi financial regulations. bKash and Nagad process their own transaction data — please refer to their respective privacy policies for details.
We do not sell, rent, or trade your personal information. We may share limited data only in these circumstances:
Your data is stored securely. Customer records are kept for a maximum of 2 years after your last interaction with us, after which they are deleted. Payment records are kept for 5 years as noted above.
We use reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. However, no method of data storage is 100% secure, and we cannot guarantee absolute security.
Our website may use the following cookies:
We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect some website features.
When you contact us via WhatsApp or social media platforms (Facebook, Instagram, etc.), those platforms also process your data according to their own privacy policies. We only use those communications for the purpose of responding to your inquiry or booking.
We do not add you to group chats or broadcast lists without your consent.
You have the following rights regarding your personal data held by QuickFixx24:
To exercise any of these rights, please contact us at +880 1805-455811. We will respond within 7 business days.
Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.
Our website may contain links to external websites (e.g. Google Maps, Facebook). QuickFixx24 is not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time. The current version will always be available at quickfixx24.com/privacy.html. Significant changes will be notified via our website or direct communication where possible.
For any privacy-related questions, requests, or concerns: